Before you play, take a moment to read these terms. They cover how your Luck7 account works, what's expected from both sides, and the rules that keep things fair for everyone on the platform.
Please read carefully. By registering an account or using any part of the Luck7 platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree, please do not use this platform.
These Terms and Conditions ("Terms") govern your use of the Luck7 online gaming platform, including all games, betting services, promotions, and account features available through luck7.pl. They form a binding agreement between you ("Player," "User") and Luck7.
By creating an account, logging in, making a deposit, or participating in any game or promotion on Luck7, you confirm that you have read these Terms in full and that you agree to be bound by them. These Terms apply alongside our Privacy Policy and Responsible Gaming policy, both of which are incorporated here by reference.
If you have any questions about these Terms before registering, contact our support team at [email protected] before proceeding.
To register and maintain an active Luck7 account, you must meet all of the following requirements:
21+ Only. Luck7 is strictly for adults aged 21 and above. Attempting to register as an underage player is a violation of these Terms and will result in permanent account closure and forfeiture of all funds in the account.
Luck7 reserves the right to request identity documents at any point to verify eligibility. Players who cannot or do not complete identity verification when requested may have their accounts restricted or closed.
Each player may hold only one Luck7 account. Creating duplicate accounts — whether under the same name, a different name, or through another device — is prohibited and may result in the closure of all associated accounts and forfeiture of balances.
During registration you are required to provide:
KYC verification is required before your first withdrawal can be processed. This involves submitting a valid government-issued ID and may include a selfie for identity confirmation. The name on your Luck7 account must match the name on your payment account — whether that's a bank account, GCash, or Maya — for withdrawals to be approved.
You are responsible for keeping your login credentials — username, password, and OTP — confidential. Luck7 will not be held responsible for any losses arising from unauthorised access to your account where you have shared or failed to protect your credentials.
All transactions on Luck7 are conducted in Philippine Peso (PHP). Luck7 supports deposits through Philippine online banking, local bank transfers, and local e-wallets. Available payment methods are displayed in your account at the time of deposit.
Deposits must come from an account registered in your own name. Luck7 does not accept payments from third parties. If a deposit is identified as coming from an account not matching the verified account holder, it may be reversed and the account flagged for review.
Luck7 does not accept cryptocurrency or credit cards as deposit methods. Deposits are generally credited to your account promptly after confirmation from the payment provider, though processing times may vary depending on the channel used.
Minimum and maximum deposit amounts per transaction are displayed in the deposit section of your account and may vary by payment method.
Withdrawals are available to verified Luck7 account holders in good standing. All withdrawal requests are processed in PHP to Philippine bank accounts or local e-wallets registered in the player's verified name.
Processing times vary by method. E-wallet withdrawals are generally processed within the same business day. Bank transfer and online banking withdrawals typically take one to three business days. These timelines apply to Luck7's processing; your financial institution may have additional internal processing time.
Luck7 reserves the right to request additional documentation before processing a withdrawal, particularly for larger amounts or where a discrepancy has been identified during review. Withdrawal requests submitted with mismatched account names will be held until the issue is resolved.
For more detail on how withdrawals work, see the Withdrawal page.
Luck7 offers promotions and bonuses to eligible players from time to time. The specific terms of each promotion — including eligibility, duration, wagering requirements, and any restrictions — are published alongside the promotion itself and form part of these Terms when a player opts in.
General rules that apply to all Luck7 promotions unless stated otherwise:
Visit the Promotions page for current offers available to your account.
Luck7 offers sports betting, casino games, live dealer tables, fish shooting games, eBingo, and online poker. Each game or betting category operates under its own specific rules, which are accessible within the game interface or betting section.
Once a bet is confirmed or a game round begins, it cannot be cancelled. Results are determined by the game engine or, in the case of sports betting, by the final outcome of the relevant event. Luck7 does not manipulate game outcomes.
In the event of a technical fault during a game round — such as a disconnection or server error — Luck7 will review the affected round and resolve it in accordance with the game provider's technical protocols. Where a definitive result cannot be determined, the affected round may be voided and any stake returned to the player's account.
Sports betting markets and odds are set by Luck7's trading team and are subject to change up to the point of bet confirmation. Once a bet slip is confirmed and a bet ID is issued, the odds are locked. For live betting markets, Luck7 reserves the right to suspend markets at any time.
You are responsible for the security of your Luck7 account. This includes:
All data transmitted between your device and Luck7 is protected by SSL encryption. Two-factor authentication via OTP is required for certain account actions, including withdrawals and password changes.
Luck7 will never ask for your password via email, chat, or phone. Any communication requesting your password is not from Luck7 — do not respond to it.
The following actions are strictly prohibited on the Luck7 platform:
Violations of these rules may result in immediate account suspension, permanent closure, forfeiture of all balances, and referral to relevant authorities where financial crime is suspected.
Luck7 reserves the right to suspend, restrict, or permanently close any account at its discretion, including where:
Where an account is closed due to a Terms violation, any balance in the account — including funds derived from bonus abuse or fraudulent activity — may be forfeited. Where an account is closed at the player's request or for non-violation reasons, verified balances will be returned to the player via their registered payment method after any required reviews are complete.
Players who wish to close their account voluntarily can do so by contacting [email protected] from their registered email address.
Luck7 is committed to providing a gaming environment that supports responsible play. Gaming on Luck7 is intended to be entertainment — it is not a reliable way to generate income, and all games involve risk.
Players are encouraged to:
If you feel that gaming has become a problem or is affecting your daily life, use the self-exclusion option in your account or contact our support team. For more information on the tools available, visit the Responsible Gaming page.
Luck7 is a 21+ platform. Players who are identified as being under 21 will have their accounts closed immediately.
Luck7 collects and processes personal data as part of account registration, KYC verification, payment processing, and platform operation. How we collect, store, and use your data is explained in full in our Privacy Policy.
By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy. You have the right to request access to the data we hold about you, to request corrections, or to request deletion subject to legal retention requirements. Contact [email protected] for data-related requests.
Luck7 provides its platform on an "as is" basis and does not guarantee uninterrupted or error-free access at all times. Luck7 will not be held liable for:
Luck7's total liability in any dispute shall not exceed the amount deposited and played by the affected player in the relevant transaction period under review.
Luck7 reserves the right to update or amend these Terms at any time. When material changes are made, registered players will be notified via their registered email address or through a notice displayed upon login.
Continued use of the Luck7 platform following notification of changes constitutes acceptance of the updated Terms. If you do not agree with the updated Terms, you should stop using the platform and contact support to arrange account closure.
It is your responsibility to review these Terms periodically. The "Last updated" date at the top of this page reflects the most recent revision.
If you have a question about these Terms, or if you wish to raise a dispute regarding your account, a transaction, or a game outcome, contact Luck7's support team in the first instance:
For disputes, please include your account username, a description of the issue, the relevant transaction or game ID where applicable, and any supporting documentation. Luck7 will review all disputes fairly and provide a written response.
If a dispute cannot be resolved through direct communication with our support team, the matter may be escalated in accordance with applicable Philippine law.
A quick summary of the six most important areas covered in these Terms and Conditions.
Every registered player may hold only one Luck7 account. Duplicate accounts are prohibited and will result in all associated accounts being closed, with balances forfeited.
All deposits and withdrawals on Luck7 are processed in Philippine Peso via local banks and e-wallets. Payments must come from accounts in the player's own verified name.
Identity verification is required before your first withdrawal is processed. The name on your Luck7 account must match the name on your payment account exactly.
Each promotion on Luck7 carries its own eligibility and wagering conditions. Always read the promotion-specific terms before opting in — the general Terms do not override them.
Bots, collusion, bonus abuse, and multi-accounting are monitored and acted upon. Violations result in account closure, balance forfeiture, and where warranted, reporting to authorities.
Deposit limits, time controls, and self-exclusion tools are available to every Luck7 account holder. This is a 21+ platform — no exceptions.